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Vo-Gres-catalog-2017

General Catalogue 2017


FREQUENTLY ASKED QUESTIONS


What is the difference between porcelain and ceramic?

Porcelain tiles are very dense and have a water absorption rate of less than .5%. Ceramic tiles are made predominately of white clay body and have a water absorption rate of greater than .5%. Because porcelain is denser it tends to have a higher durability rating. Some porcelain tiles can be used outdoors as well as indoors, while most ceramic tile can be used indoor only. There are exceptions and our showroom consultants will be happy to assist you in finding the appropriate tile for your particular installation.

Why should I inspect my tile before installation?

Since there is a shade variation in all natural stone, fired ceramic and porcelain products, the tile dye-lot for your particular installation may not be the same as the sample you selected. It is very important to inspect your tile before installation, as installation of material constitutes acceptance. Absolutely no claim will be considered after the product is installed. Under no circumstance will Vo Gres be responsible for costs exceeding the cost of material to our customer.

What is the difference between glazed and unglazed tile?

There are many different types of tile but the most common are glazed, colour through body and through body. Glazed is where the colour and pattern of the face of the tile are achieved with glazes and the body of tile may or may not have a similar colour. Colour through body is where the colour and pattern run throughout the entire body of the tile. They may be polished or honed, unglazed or enhanced. Finally through body has the colour running throughout the body of the tile but the pattern does not. This application may or may not include glazes.

Does Vo Gres do tile installations?

Vo Gres is a tile distributor, we leave the installation to trade professionals.

How do you accept payment?

Vo Gres accepts:

• Debit Card

• Cash

• Cheque